ChatBot
ChatBot development agency.
Say hello to Cornerstone ChatBot
It’s the new best friend of businesses and customers alike!
Let’s get the ChatBot conversation started.
If you’ve ever required customer support over the last few years, chances are you’ve encountered a ChatBot.
They’re now more responsive, smarter and can make a huge difference to the customer-facing side of your business. Advancements in technology mean ChatBots are also more personalised and useful than ever – particularly if it’s been built by Cornerstone DM!
Sometimes called a ‘conversational agent’, ChatBots can be used for a wide variety of businesses across all sorts of sectors. They are exceptionally useful for answering quick queries, offering customers a helpful, instant response 24/7, 365 days-a-year – great for improving customer experience.
We’ve been building, training and launching ChatBots for some time now, particularly for leisure marketing.
We spend time delving into your business and customer requirements to build a highly intelligent, responsive platform which is regularly monitored and updated in line with growing need and performance.
Our service spans concept to launch and includes:
Cornerstone’s ChatBot offering.
Marketed in the right way, it’s simple to introduce your customers to a new ChatBot service that will become a natural part of your customer service journey and brand.
Our comprehensive process takes approximately 3 months and our ChatBots are fully customisable with avatars, language settings and branding. We also make sure it is GDPR compliant.
Ready to start something?
Whether you’re exploring how our chatbot could enhance your digital strategy or are ready to discuss a custom solution, we’re here to help. Get in touch with us below to start the conversation.
Add a human touch where it’s needed.
While ChatBot is fully automated, we can develop LiveChat into your service. We’ll set up your ChatBot to answer customer questions as much as possible until it gets to a point where they can choose to start a live chat with a member of a customer service team.
Ask us for more details.
Customer service powered by AI.
Did you know that ChatBots use a form of artificial intelligence (AI) to help you better support, engage, and sell across channels?
It’s called machine learning, and it’s an AI technique that teaches computers to learn from experience by using data and algorithms to mimic human learning.
ChatBots can also use natural language processing (NLP) to interpret and deliver well-tailored responses using NLP algorithms.
If all that sounds very technical, just remember robots are not here to take over the world, they’re here to make your world easier. Check out the Cornerstone ChatBot and we’ll prove it!
ChatBot integrations.
ChatBot can be integrated onto any website and across the web, from Facebook Messenger and Slack to Zendesk and Zapier, which gives it the ultimate power to be applied web-wide.
ChatBot reporting.
Once everything is up and running, we provide monthly reports outlining training delivered to the ChatBot and an analysis of any trends in user behaviour.
We’ll also supply a report on LiveChat related data like the number of chats, displayed greetings or post chat survey results direct from the client’s Google Analytics account.
Take a look at what we do.
Pyrocalm Control
Cheetah Transformation
What our clients say about us.
We’re proud of our extensive experience and expertise, but don’t just take our word for it. Here’s what our clients say about us.
We’d been really careful and thoughtful about our criteria and brief, and felt Cornerstone hit every single point, coming across in a down-to-earth, practical way while still showing understanding from strategy through to tactical execution. Our overall experience with the Cornerstone team is great because we feel really supported as a team.
Alison Robb, Cheetah Transformation
We have developed a great partnership with Cornerstone over the past 6 years and their dedication to our marketing needs and website development is evident in all aspects of our online presence. We appreciate their attention to detail and creative approach to all aspects of the business and look forward planning our new initiatives together.
Scott Bryce, Burnley Leisure & Culture
Cornerstone are a unique PR/ Marketing Agency who provide one of the most competitive holistic services versus many competitor agencies. The team are knowledgeable in their field of expertise, enthusiastic, fun, extremely creative, always ahead of the game, and great at managing tight deadlines. I would recommend this agency with no hesitation, their work speaks for itself!
Rekha Joshi, Dexcel